Assertive Outreach Service

Kingdom Support and Care’s Assertive Outreach Service for people who experience repeat homelessness.

This is being run in conjunction with our partners, Fife Council Housing and Neighbourhood Services and Frontline Fife.

The service aims to support people who experience repeat homelessness and to work with them to create appropriate housing with support solutions, particularly where the individual tenancy route has failed in the past. The service reflects the Fife Council commitment to reducing homelessness and creating alternative housing solutions as part of the Rapid Rehousing Transition Plan (RRTP) and will adopt a Housing First approach.

The service will be available in Central Fife ( Kirkcaldy and Glenrothes).

Aims and Objectives


  • Reduce the impact of homelessness on those people who are subject to repeat homelessness and therefore are unlikelty to reside in secure accommodation and experience periods of being roofless
  • Create flexible, responsive and person centred support support which enables people to address issues associated with homelessness and remain engaged with services
  • Create individual housing and support plans with people who use services
  • Create a range of permanent housing solutions with its housing partners to meet individuals needs
  • Create opportunities in local communities for people to contribute as well as receive support

Service Principles:

  • Adopt a housing first approach with those people using the service and create partnership working, ensuring contributions of all partners is valued and recognised
  • Work with people using an asset based approach, having honest conversations and promoting personal responsibility
  • Build a trusting approach with all partners promoting honesty and transparency
  • Deliver flexible and responsive support which lasts over time without sanctions/ withdrawal of support
  • Create sustainability not dependency
  • Create a culture of connecting and supporting people within their communities, making best use of individuals skills and developing social inclusion
  • Adopt and develop trauma informed practice in all areas of work
  • Develop further the use of trauma informed practice and Recovery approaches


  • People who have experienced repeat periods of homelessness, including sofa surfing, temporary accommodation, rough sleeping etc
  • People currently homeless or at risk of homelessness or are discharging from formal systems into homlessness accommodation
  • People who are receiving services through the current homelessness system but who find it difficult to engage and for whom the current system is not working
  • People matching the above and who have a need for ongoing support to achieve and maintain a settled housing solution

James Street
Fife, KY12 7QE

01383 741220

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