Assertive Outreach Service

Aims:

• Reduce the impact of homelessness on those people who are subject to repeat homelessness and therefore are unlikelty to reside in secure accommodation and experience periods of being roofless
• Create flexible, responsive and person centred support support which enables people to address issues associated with homelessness and remain engaged with services
• Create individual housing and support plans with people who use services
• Create a range of permanent housing solutions with its housing partners to meet individuals needs
• Create opportunities in local communities for people to contribute as well as receive support

Service Principles:

• Adopt a housing first approach with those people using the service and create partnership working, ensuring contributions of all partners is valued and recognised
• Work with people using an asset based approach, having honest conversations and promoting personal responsibility
• Build a trusting approach with all partners promoting honesty and transparency
• Deliver flexible and responsive support which lasts over time without sanctions/ withdrawal of support
• Create sustainability not dependency
• Create a culture of connecting and supporting people within their communities, making best use of individuals skills and developing social inclusion
• Adopt and develop trauma informed practice in all areas of work
• Develop further the use of trauma informed practice and Recovery approaches

Eligibility:

• People who have experienced repeat periods of homelessness, including sofa surfing, temporary accommodation, rough sleeping etc
• People currently homeless or at risk of homelessness or are discharging from formal systems into homlessness accommodation
• People who are receiving services through the current homelessness system but who find it difficult to engage and for whom the current system is not working
• People matching the above and who have a need for ongoing support to achieve and maintain a settled housing solution